The UK’s leading Oriental grocer Wing Yip needed an internal platform to align their four sites and connect their deskless workforce and Oak Engage stepped up to the plate with the right solutions.
Industry: Retail | No. of users: 400 | Area: UK
Wing Yip needed an internal communications overhaul and a way to align their stores and its colleagues across the UK. Their previous intranet only accounted for the 25% of desk based employees with no way of connecting the 75% of deskless employees. Wing Yip needed a central hub for employees to access information and connect with one another.
Oak helped Wing Yip transform their communications with 99% of their workforce utilising their mobile app, 68% user growth in 2 months and over 100k content views. How? With an immediate overhaul needed, Oak’s industry leading software and a strong and steadfast team enabled them to get up and running with their new intranet quickly with a range of features to help skyrocket employee engagement and connect everyone in the business.
Oak’s branded mobile app meant that all of Wing Yips employees can operate on any device, in any location, at any time, keeping everyone in the organisation connected, with intelligent algorithms deciding the most appropriate way to connect the workforce..
Oak’s ability to personalise communications by user behaviour, relevance and priority means that all users get an individual content experience - receiving the comms that will be most useful and relevant to them, helping Wing YIP boost their engagement rates across their workforce.
“The support we’ve had from the Oak team has been second-to-none which made the whole experience seamless and reinforced the reasons we partnered with Oak to begin with.”
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